Seniors Safety Line

Toll-free: 1-866-299-1011

24/7 150 languages

If You Need Assistance Please Call:


If you are concerned about an older adult, would like to report suspected abuse, receive information

about how to proceed in a situation, you can call:


Senior Crimestoppers  1-800-222-8477

Peterborough Police Service  1-888-876-1122    705-876-1122
Lakefield Community Office 705-652-3307

Ontario Provincial Police (OPP)  non-emergency 705 742-0401  -

1 888 310-1122

Seniors Safety Line 1-866-299-1011 (24 hours/7 days per week,

150 languages)

Long-Term Care ACTION Line 1-866-434-0144

Retirement Home Regulatory Authority 1-855-275-7472

Elder Abuse Ontario 705-876-1122 ext 327    416-916-6728




211 Peterborough

Helpline and website that provides information and referrals to Peterborough’s

community, social, health-related and government services.


Peteborough Elder Abuse Prevention Network

Public awareness, education, information; link to Peterborough County and

City’s coordinated community response to older adult abuse.


Alzheimer’s Society of Peterborough, Kawartha Lakes, Northumberland &


Information, support and referral re: Alzheimer’s and related dementias.

An innovative website that puts accurate and up-to-date information about

health services at the fingertips of consumers and health care providers

across the Central East region of Ontario.


Central East Local Health Integration Network – Home and Community Care

705-743-2212   •   1-800-263-3877   •    TTY 705-743-7939

Provides information, direct access to qualified care providers and many

comprehensive services to help people come home from the hospital sooner

or live independently at home longer; helps people find their way through

Ontario's health care system including seniors who need health services at

home or access to a long-term care home.


CLEO (Community Legal Education Ontario)

Specializes in public legal education; describes law simply and clearly to help people understand and exercise their legal rights; e.g. publications on housing, benefits,

Powers of Attorney, etc.


Elder Abuse Ontario
705-876-1122 ext 327

Provides education and training to agencies and seniors on elder abuse awareness, prevention and intervention. Offers information and referrals to community members

and agencies regarding seniors who are living at-risk or experiencing abuse.

Search the Community Information Database for local services and organizations.


Older Adult Abuse Consultation Team 
Works in an advisory capacity to support agencies working with complex older adult

abuse cases; provides suggestions to improve the situation of older adults.


Seniors’ InfoLine    
1-888-910-1999  • TTY 1-800-387-5559

Provides information on seniors issues.


Service Canada        

Old Age Security and Guaranteed Income Supplement for those over 65.


Tele-health Ontario        

Free service 24 hours a day, 7 days a week. Speak to a Registered Nurse with medical questions for quick answers, information and advice when sick or injured but not sure

if you need to see a doctor or can treat the situation at home or about an ongoing or previously diagnosed condition, or general questions about nutrition, sexual health

or healthy lifestyles. Provided by the Ontario Ministry of Health and Long-Term Care.


VON (Victorian Order of Nurses) Peterborough, Victoria and Haliburton
Neighbours Helping Neighbours education program; older adult abuse awareness



YWCA Peterborough
Supports the right of all women and their families to live free from abuse, poverty

and oppression; information and assistance to get help, and referral.


Women's Health Care - Peterborough Regional Health Centre


START - Support Team for Abuse Response Today




Activity Haven Senior Centre    

For those 50 years and up; stimulating, safe, structured, friendly environment;

and provides numerous programs and events to encourage supportive social

relationships; nominal annual membership fee.


Chemung Senior Citizens Family Bridgenorth   

Seniors (50 and up) who come together for fun, friendship, learning, travel, bus trips,

games, carpet bowling etc; 1st Tuesday at noon - pot luck with entertainment, 2nd

Tuesday at 1:00 pm - fun and card day, 3rd Tuesday at noon.


Community Care Peterborough

Home making and home maintenance, telephone reassurance checks, transportation

and visiting; Meals on Wheels, Diners Club, located in 8 County locations.


Learning In Leisure        

50 year(s) and up; learn and stimulate thought through variety of speakers; discuss

and socialize in a comfortable environment; two 10 week sessions a year beginning February and September; membership fee.


Maple Ridge Senior Centre      

Activity club providing a wide variety of programs and special events for those 50 years

and up; focus is on making new friends and maintaining friendships; nominal annual membership fee.


Niijkiwendidaa Anishnaabekwewag Services Circle  
705-741-0900  1-800-663-2696

For Aboriginal Women and their families; weekly grannies lunch, cultural teachings,

women and wellness group;


St Andrews United Church Seniors Lunch Club
705-742-6714 or 745-2194
Socialization with a hot meal followed by entertainment then cards (optional) for those

65 and older who are usually confined to home; every 2nd Monday, 11:30 a.m. to

1:30 p.m., September through June, except statutory holidays; cost $6.00; volunteer

drivers provide transportation.


Victorian Order of Nurses Peterborough, Victoria and Haliburton

Adult day programs in three locations - two in the County and one in City - which

provide social and recreational activities, personal care support, hot noon meal and

snacks and excursions for program participants; provides a regular day of respite for

family caregivers; cost-recovery fee-for-service and fee assistance available.




Community Care Peterborough        

Volunteer drivers, Meals on Wheels program; located in 8 County locations;

Caremobile provides accessible transportation for seniors (60+) or adults (18+) with

physical challenges who are unable to use regular transportation or walk a distance

of 175 meters.


City of Peterborough           
705-748-8830 ext. 3226

Van Shuttle Service primarily for Ontario Works and Ontario Disability Service

Pension clients; clients call their Caseworker to inquire.


Canadian Cancer Society       

Transportation for people living with cancer. Services/OD-Transportation


Veterans’ Affairs Independence Program    

Transportation services for Veterans.




Interpretation/Translation Services     

Language Link Ontario arranges for an interpreter. Timing of response depends on availability of interpreter. Also provide translation service within five days of receipt

of document.


Older Women’s Network - Peterborough

Women advocating to overcome injustices and inequities at home, in the workplace,

and in society at large; initiate and support public discussion on issues relating to

justice and security for older women and advocate actions that would lead to

appropriate change; challenge negative stereotypes and support the positive portrayal

of older women.


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